chestnut girl的部落格

要做職場萬人迷，先要學會討人歡喜；要學會討人歡喜，先要掌握四大竅門──

一、友善待人：與別人開誠公佈，不隱藏喜惡

二、投其所好：了解別人的興趣、渴望和需要

三、具同理心：想別人所想、感別人所感

四、真誠以對：讓別人知道自己並非作假

大家可會做到？

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上文譯自是日「華洋書莊」，原文如下：

• Friendliness: your ability to communicate liking
  and openness to others
• Relevance: your capacity to connect with others'
  interests, wants, and needs
• Empathy: your ability to recognize, acknowledge,
  and experience other people's feelings
• Realness: the integrity that stands behind your
  likeability and guarantees its authenticity